Privacy policy

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide data has no consequences. This only applies if no other information is provided in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.

Server log files

You can visit our website without providing any personal data.

Every time you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.
The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR out of our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our offer.

Your data may be transferred to third countries outside the European Union for which an adequacy decision has been issued by the EU Commission.

Contact details

Responsible person

If you wish, please contact us. The controller responsible for data processing is: Lagerkarton Systembox GmbH, Dieselstraße 12, 48683 Ahaus Germany, +49 2561 4448622, info@lagerkarton.de

Proactive contact of the customer by e-mail

If you contact us by e-mail on your own initiative, we will only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing serves to process and respond to your contact enquiry.
If the purpose of the contact is to carry out pre-contractual measures (e.g. advice on an interest in purchasing, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation.
We will only use your email address to process your enquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form

When you use the contact form, we only collect your personal data (name, email address, message text) to the extent that you have provided. The data processing serves the purpose of establishing contact.
If the purpose of the contact is to carry out pre-contractual measures (e.g. advice on an interest in purchasing, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation.
We will only use your email address to process your enquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Use of the address validation of Google Maps API

We use the address validation of the provider Google (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland "Google") on our website.
The purpose of data processing is to check your entries in our address forms in real time for input and spelling errors and to complete any missing data. If data is entered incorrectly, alternative suggestions for correcting the data are displayed. For this purpose, the address data you enter is transmitted to the provider, where it is stored and analysed.
Among other things, the following information may be transmitted to Google and processed there: postal addresses (country, city, postcode, street, house number), e-mail address, telephone number.
Your data may also be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself in accordance with the TADPF and has therefore undertaken to comply with European data protection principles.
Your personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a correct data basis for the fulfilment of our contractual obligations. You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation.
The data will be processed separately by the provider and will not be merged with other data. It will be deleted by the provider as soon as the status of the data entered has been determined, but at the latest after 30 days.
You can find more information on Google's terms of use and data protection at: https: //cloud.google.com/maps-platform/terms or at https://www.google.de/policies/privacy/.

Collection and processing when sending images via upload

We provide an upload function for image files on our website. This allows you to send us images using encrypted data transmission. When you send us your images, we may only collect your personal data (image of an identifiable person) to the extent provided by you. The purpose of data processing is to create personalised products. The image sent serves as a template for the product and is used for this purpose (e.g. T-shirt printing). The processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the fulfilment of a contract with you.
Your data may be passed on to service providers that we use as part of order processing. Your data will not be passed on to other third parties.
We only use the image you send us in the context of providing the service. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when sending images by e-mail

You have the option of sending us images by e-mail in connection with the ordering of a personalised product.
When you send us your images, we may collect your personal data (image of an identifiable person) only to the extent provided by you. The purpose of data processing is to create personalised products. The image sent serves as a template for the product and is used for this purpose (e.g. T-shirt printing). The processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the fulfilment of a contract with you.
Your data will not be passed on.
We only use the image you send us in the context of providing the service. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

WhatsApp Business

If you contact us via WhatsApp, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "WhatsApp"). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
The purpose of data processing is to process and respond to your contact enquiry. For this purpose, we collect and process your mobile phone number stored with WhatsApp, your name if provided and other data to the extent provided by you. We use a mobile device for the service, the address book of which only contains data from users who have contacted us via WhatsApp. Personal data will not be passed on to WhatsApp without your prior consent.
Your data will be transmitted by WhatsApp to servers of Meta Platforms Inc. in the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has certified itself in accordance with the TADPF and is therefore obliged to comply with European data protection principles. If the contact is made for the purpose of implementing pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in providing a quick and easy way to contact you and to answer your enquiry. In this case, you have the right to object to this processing of personal data concerning you based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation.
We only use your personal data to process your enquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
You can find more information on terms of use and data protection when using WhatsApp at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.

Use of WeTransfer

We use the WeTransfer service provided by WeTransfer B.V. (Willem Fenengastraat 19, 1096 BL Amsterdam, Netherlands; "WeTransfer") to send files up to 2 GB in size at your request.
The purpose of using this service is to transfer large files in high quality. For this purpose, we pass on your e-mail address and the file to be transferred to WeTransfer. WeTranser generates a download link that is sent to you and us by e-mail. The data is encrypted during transmission and storage by WeTransfer and can only be accessed via the download link.
Your personal data may be transmitted to WeTransfer servers in the USA and temporarily stored there (partly unencrypted). The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). WeTransfer is not certified under the TADPF. The data transfer is based, among other things, on standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https: //commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.
The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent, provided that you have expressly consented to the use of WeTransfer.
You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until revocation.
Further information on data protection when using WeTransfer can be found at: https: //wetransfer.com/legal/privacy.

Customer account Orders

Customer account

When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and simplify order processing. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.

Collection, processing and forwarding of personal data for orders

When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to process your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the fulfilment of a contract with you.

Your data will be passed on, for example, to the shipping companies and dropshipping providers you have selected, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.

Your data may be transferred to third countries outside the European Union for which an adequacy decision has been issued by the EU Commission.

Advertising

Use of your personal data for the sending of postal advertising

We use your personal data (name, address), which we have received as part of the sale of a product or service, to send you postal advertising, provided you have not objected to this use. The provision of this data is necessary for the conclusion of the contract. Failure to provide this data means that no contract can be concluded.
The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR out of our overriding legitimate interest in direct advertising. You can object to this use of your address data at any time by notifying us. You can find the contact details for exercising your objection in the legal notice.

Use of the e-mail address for sending newsletters

We use your e-mail address independently of the contract processing exclusively for our own advertising purposes for sending newsletters, provided you have expressly consented to this. The processing takes place on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.

Use of the e-mail address for sending direct advertising

We use your e-mail address, which we have received as part of the sale of goods or services, to send you electronic advertising for our own goods or services that are similar to those that you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR out of our overriding legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. You will find the contact details for exercising your objection in the legal notice. You can also use the link provided for this purpose in the advertising e-mail. This will not incur any costs other than the transmission costs according to the basic tariffs.

Use of Brevo (formerly Sendinblue)

We use the service of Sendinblue GmbH (Köpenicker Straße 126, 10179 Berlin; "Brevo") for sending newsletters within the scope of order processing.
We pass on the information you provide during the newsletter registration process (email address, first name and surname if applicable) to Brevo. The data processing serves the purpose of sending the newsletter and its statistical analysis.
In order to analyse newsletter campaigns, the email newsletters sent contain a 1×1 pixel graphic (tracking pixel) and/or a tracking link. This allows us to determine whether you have opened the newsletter and whether you have clicked on any integrated links. In this context, your personal data such as IP address, browser type and device as well as the time of opening may also be collected. This data can be used to create user profiles under a pseudonym. The data collected will not be used to identify you personally. The data collected is only used for statistical analysis to improve newsletter campaigns.
Your personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a targeted, effective advertising and user-friendly newsletter system. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
Further information and Brevo's privacy policy can be found at: https: //www.brevo.com/de/legal/privacypolicy/.

Use of MailPoet

We use the service of Aut O'Mattic A8C Ireland Ltd (Grand Canal Dock, 25 Herbert Pl, Dublin, D02 AY86, Ireland; "MailPoet") to send newsletters as part of order processing.
We pass on the information you provide when registering for the newsletter (e-mail address, first name and surname if applicable) to rapidmail. The data processing serves the purpose of sending the newsletter and its statistical analysis.
In order to analyse newsletter campaigns, the newsletters sent contain a 1×1 pixel graphic (tracking pixel) or a tracking link. This allows us to determine whether you have opened the newsletter and whether you have clicked on any integrated links. In this context, we collect your personal data such as IP address, browser type and device as well as the time. This data can be used to create user profiles under a pseudonym. The data collected will not be used to identify you personally. The data collected is only used for statistical analysis to improve newsletter campaigns.
Your personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a targeted, effective advertising and user-friendly newsletter system. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
Further information and MailPoet's privacy policy can be found at: https: //automattic.com/privacy/.

Use of HubSpot

We use the service of HubSpot Ireland Ltd (Ground Floor, Two Dockland Central Guild Street, Dublin 1, Ireland; "HubSpot") to send newsletters as part of order processing. HubSpot is a company affiliated with HubSpot, Inc. (25 First Street, Cambridge, MA 02141 USA).
We pass on the information you provide when registering for the newsletter (e-mail address, first name and surname if applicable) to HubSpot. The data processing serves the purpose of sending the newsletter and its statistical analysis.
In order to analyse newsletter campaigns, the newsletters sent contain a 1×1 pixel graphic (tracking pixel) or a tracking link. This allows us to determine whether you have opened the newsletter and whether you have clicked on any integrated links. In this context, we collect your personal data such as IP address, browser type and device as well as the time. This data can be used to create user profiles under a pseudonym. The data collected will not be used to identify you personally. The data collected is only used for statistical analysis to improve newsletter campaigns.
Your data may be transmitted to HubSpot servers in the USA and stored there. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). HubSpot has certified itself in accordance with the TADPF and is therefore committed to complying with European data protection principles.
Your personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a targeted, effective advertising and user-friendly newsletter system. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
Further information and HubSpot's privacy policy can be found at: https: //legal.hubspot.com/de/privacy-policy.

Merchandise management

Use of an external merchandise management system

We use a merchandise management system for contract processing as part of order processing. For this purpose, your personal data collected as part of the order is transferred to
JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven, Germany
transmitted.

Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide whether to accept them individually and prevent the storage of cookies and transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.

You can find out how to manage (including deactivating) cookies in the most important browsers by clicking on the links below:

Chrome: https: //support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https: //support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09

Mozilla Firefox: https: //support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari: https: //support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies

Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognise your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary for the browser to be recognised even after a page change.

The use of cookies or comparable technologies is based on § 25 para. 2 TTDSG. Your personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR out of our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.

You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.

Use of Complianz GDPR cookie consent

We use the Complianz GDPR Cookie Consent plug-in from Complianz B.V. (Atoomweg 6B 9743 AK Groningen, the Netherlands; "Complianz") on our website.
The plug-in enables you to give your consent to data processing via the website, in particular the setting of cookies, and to make use of your right of revocation for consent already given. The purpose of data processing is to obtain and document the necessary consent for data processing and thus to comply with legal obligations. Cookies may be used for this purpose. The following information may be collected and transmitted to Complianz: uniquely assignable ID, consent status. This data is not passed on to other third parties.
Data processing is carried out to fulfil a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR.
You can find more information on data protection at Complianz at: https: //complianz.io/legal/privacy-statement/?cmplz_region_redirect=true&region=eu

Communication

Use of Google Analytics 4

We use the web analysis service Google Analytics from Google Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The data processing serves the purpose of analysing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to analyse your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.
The following information may be collected: IP address, date and time of the page view, click path, information about the browser you are using and the device you are using, pages visited, referrer URL (website from which you accessed our website), location data, purchase activities. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.
Google uses technologies such as cookies, web storage in the browser and tracking pixels that enable your use of the website to be analysed.
The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. An adequacy decision by the EU Commission is in place for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself in accordance with the TADPF and is therefore obliged to comply with European data protection principles. Both Google and US government authorities have access to your data. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices and all other data that Google has about you.
When using Google Analytics 4, the IP address transmitted by your website is automatically collected and processed in anonymised form. The IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 sentence 1 TTDSG in conjunction with Art. 6 para. 1 lit. f GDPR. Art. 6 para. 1 lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
You can find more information on terms of use and data protection at https://policies.google.com/technologies/partner-sites and at https://policies.google.com/privacy?hl=de&gl=de.

Use of the HubSpot live chat system

We use the live chat system of HubSpot, Inc. (25 First Street Cambridge, MA 02141, USA; "HubSpot" with a branch in Ireland HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland) on our website as part of order processing.
The data processing serves the purpose of direct and efficient communication between you and us as the provider. In order to operate the live chat system, cookies are also used to recognise the browser. Among other things, the following information may be collected and processed Date and time of the call, IP address and other information provided by you in the chat process.
Your data may be transmitted to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). HubSpot has certified itself in accordance with the TADPF and is therefore committed to complying with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 sentence 1 TTDSG i.V.m. Art. 6 para. 1 lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
You can find more information on the collection and use of your data by HubSpot at https://legal.hubspot.com/privacy-policy and https://www.hubspot.com/security.

Plug-ins and miscellaneous

Use of the Google Tag Manager

We use the Google Tag Manager of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
This application is used to manage JavaScript tags and HTML tags that are used to implement tracking and analysis tools in particular. The purpose of data processing is to design and optimise our website in line with requirements.
The Google Tag Manager itself neither stores cookies nor does it process personal data. However, it enables the triggering of other tags that can collect and process personal data.
Further information on terms of use and data protection can be found here.

Use of GoogleMaps

We use the function for embedding GoogleMaps maps from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, "Google") on our website.
The function enables the visual display of geographical information and interactive maps. Google also collects, processes and uses the data of visitors to the websites when they access the pages in which Google Maps are integrated.
Your data may also be transmitted to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself in accordance with the TADPF and has therefore undertaken to comply with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 sentence 1 TTDSG i.V.m. Art. 6 para. 1 lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
You can find more information on the collection and use of data by Google in Google's privacy policy at https://www.google.com/privacypolicy.html. You can also change your settings there in the data protection centre so that you can manage and protect your data processed by Google.

Rights of data subjects and storage duration

Duration of storage

Once the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular under tax and commercial law, and then deleted after expiry of the period, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability.
You also have the right to object to processing based on Article 6(1)(f) GDPR and to processing for the purposes of direct marketing in accordance with Article 21(1) GDPR.

Right to lodge a complaint with the supervisory authority

In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that your personal data is being processed unlawfully.

You can lodge a complaint with the supervisory authority responsible for us, which you can reach using the following contact details

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
Phone: +49 211 384240
Fax: +49 211 38424999
E-mail: poststelle@ldi.nrw.de

Right to object

If the personal data processing listed here is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.
Once you have objected, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims.

If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. Once you have objected, we will stop processing the data concerned for the purpose of direct marketing.

last update: 13.07.2023